Our collection focuses on plant containers and decorative pots for a range of spaces and styling preferences. Available designs, materials, sizes, and finishes are shown on the individual product pages.

Check the listed height, width, opening diameter, and capacity where provided. Compare these measurements with your plant's current nursery pot and root system. Allow suitable room for growth without choosing a container that is unnecessarily oversized for the plant.

Drainage features vary by product. Please review the product description and images for the specific item. If drainage is important for your plant, confirm the design before ordering.

Outdoor suitability depends on the material and construction of each item. Check the product details before placing a planter outside, especially in direct sunlight, freezing temperatures, or exposed weather conditions.

We aim to present product colors clearly. However, lighting, photography, and individual screen settings may cause slight differences between displayed images and the physical item.

Follow the care guidance supplied with the product. Unless the item specifies otherwise, use a soft cloth and gentle cleaning method. Avoid harsh chemicals, abrasive pads, and sudden temperature changes that may damage certain finishes or materials.

Choose the planter you want, review its specifications, select any available options, add it to your cart, and follow the checkout instructions. Check your shipping details carefully before submitting your order.

An order confirmation is generally sent to the email address entered at checkout. If you cannot find it, check your spam or promotions folder and contact us if you still need assistance.

Contact us as soon as possible with your order number. Changes or cancellations may not be possible once an order has entered processing or shipment. We will confirm what options are available for your order.

Use the tracking information provided in your shipping notification, if available. If tracking has not updated or you need help locating an order, contact our support team.

Please contact us promptly with your order number and clear photos of the item, packaging, and any visible damage. Keep the packaging until the issue has been reviewed, as it may help with the assessment.

Return eligibility depends on the applicable Return & Refund Policy and relevant consumer law. Contact us before sending an item back so we can provide the appropriate instructions.

Email service@qivzoran.com or call 13243700041. Our customer service hours are 8:00 AM–10:00 PM Daily.